This is a crock of shit.
The funniest thing about it is that they list nine "top ten agencies". I wonder if they are waiting for the Sobol Agency to apply.
Judge for yourself. Read the site.
If you want a hint, start here with "an agent's job". What they talk about is less than 10% of what I do on any given day, and no, I don't count "miss snark's office hours" in that total. They focus on the ONLY part of the day that an unpublished writer knows about.
ANY agent in the world will tell you the exact same thing I'm about to say: reading the slush pile is a small part of the day; pitching manuscripts is important but it's not time consuming.
Negotiating deals; following up; making sure deals hold together; and keeping the deal moving: those take up a lot more time. And we haven't started talking about publicity, marketing, awards, royalty statements, taxes, subsidiary rights like movies, book clubs, and audio rights let alone keeping track of blurb requests, and editorial changes.
The reason they don't talk about the real work is cause unpublished writers (their targets) don't ever see or hear about it. If the only thing I had to do every day was read the slush pile and pitch manuscripts, I'd be done by noon most days.
I'm sure Victoria and Ann, the more temperatate (but scarier actually) shit kickers will have something to say about this soon.
Meanwhile, if you have any questions about why most of what they say is wrong, lies, and designed to delude you into giving them money, feel free to email me.